Juliedoo

Risk Signals

Five signals that a project is in more trouble than the reports suggest

Project reports are designed to communicate progress. They are not designed to communicate risk. These five signals appear in the documentation before they appear in the reporting — and they are frequently present in projects that subsequently fail.

8 min read

The first signal is a change in the language of the risk register. A risk register that was previously written in specific, measurable terms — 'vendor delivery of Module 3 is 14 days behind schedule, with a projected cost impact on the Phase 2 budget' — and has shifted to vague, general terms — 'vendor performance is being monitored' — is a risk register that is no longer being used as a management tool. It is being used as a compliance document.

The second signal is a change in the composition of the steering committee. When the people who attend the steering committee change — when the senior sponsor is replaced by a delegate, when the CFO stops attending, when the external advisors are no longer invited — the project has lost executive attention. Projects that lose executive attention do not recover without it.

The third signal is a recovery plan that has already been revised. A project that has produced one recovery plan is a project that got into trouble. A project that has produced two recovery plans is a project that did not fix the underlying problem the first time. A project that has produced three recovery plans is a project that does not know what the underlying problem is.

The fourth signal is a change in the definition of success. When the project's success criteria change mid-delivery — when 'on time and on budget' becomes 'delivering core functionality' becomes 'delivering a minimum viable product' — the project is not being managed. It is being renegotiated. The renegotiation is always in the direction of less.

The fifth signal is the absence of a named recovery owner. When a project is in trouble, someone needs to own the recovery. Not the project manager — they own the delivery. Not the program director — they own the portfolio. A named individual whose sole responsibility is to diagnose the problem, design the recovery, and drive the implementation. The absence of that person is the absence of a recovery.

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